I lost my license key

Get your keys and downloads back in under a minute.

It happens to everyone. Your keys are never lost on our side.

  1. Go to My licenses.
  2. Enter the email address you used to buy and press Email me a sign-in code.
  3. Type the 6-digit code from the email. Your customer desk opens with every license key, purchase date and download.

If you used a different email, or don’t remember which one, send us a message with your name and roughly when you bought it.

Didn't solve it? Tell us what you're seeing and a real person will sort it out. Contact support