I lost my license key
Get your keys and downloads back in under a minute.
It happens to everyone. Your keys are never lost on our side.
- Go to My licenses.
- Enter the email address you used to buy and press Email me a sign-in code.
- Type the 6-digit code from the email. Your customer desk opens with every license key, purchase date and download.
If you used a different email, or don’t remember which one, send us a message with your name and roughly when you bought it.
Didn't solve it? Tell us what you're seeing and a real person will sort it out. Contact support